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Faculty Profile


Rick Hesse, D.Sc.

Adjunct/Overload - MBA

Email: rhesse@callutheran.edu
Phone: (805) 644-1884
Office: Classroom on class days

Profile

Dr. Rick Hesse is currently Professor Emeritus of Decision Sciences at Pepperdine University’s Graziadio Graduate School of Business and Management as well as adjunct professor at Cal Lutheran. He has taught in engineering schools at Washington University in St. Louis, Mercer, West Point, and Georgia Tech, and in business schools at Cal Lutheran, Westmont, Pepperdine, Wake Forest, San Diego State, and Southern Cal (USC). Rick has been teaching management science since 1967 (and using spreadsheets since 1982) in both engineering and business schools at the graduate and undergraduate level. Spreadsheet analysis is a very visual technique to help improve business operations and profitability.

Dr. Rick has won numerous teaching awards, including the national Decision Sciences Innovative Instructional Award, the Outstanding Civilian Service Medal from the Department of the Army, Teacher of the Year at the San Diego State School of Business and finalist, Howard A. White Teaching Award, Pepperdine University.

Education

Washington University, St. Louis, MO – D.Sc., M.S., B.S.

Major Area: Applied Math and Computer Science, School of Engineering

Expertise

Dr. Hesse has been involved in consulting on management science problems with companies including Standard Candy (GooGoo Clusters), The Josephson Institute of Ethics (Character Counts!), Semtech, YouBet.com, ITT, Pratt & Whitney, Brown & Williamson, Piedmont Airlines (now US Airways), GEICO, UPS, and Bluebird. He has held seminars and speaking engagements on management science at Coca Cola, AMOCO, Hughes Systems, US Steel, RJ Reynolds and lectured at universities in Dublin, Ireland, Tampico, Mexico and Sao Palo, Brasil. He has led Pepperdine MBA groups to Oxford (4 times) and Shanghai (2 times) for week-long global programs.

*Scheduled Mars Rovers surveillance crew so that their 24/7 schedules allowed for equal pay each week, instead of 36 hours one week and 48 the next for JPL, as a pro bono project. The crew was ecstatic to get a regular pay check and JPL accounting was happy that they didn’t have to change their software.

*Developed a whole new algorithm to schedule Final Exams at West Point (USMA) that dramatically reduced the number of conflicts, wrote the computer code, and it ran in 10 minutes versus 2-3 weeks of several officers to find a solution which had more conflicts. Then it took just a few days to work out the 6-8 conflicts remaining versus 30-50 conflicts.

*Developed algorithm to minimize fuel costs for Piedmont (now American) Airlines to work on their first PC so that a secretary could run it during lunch time once a month instead of two weeks of manual labor.

*Directed MBA project for Bay Area manufacturing company exploring options for extra energy needs (Bloom Technology, Wind, Solar, off-peak hours, generators, etc.) using Multi-attribute Analysis. Immediate acceptance and cost reduction of two options and further exploration of other options.

*Queuing study by my students in a Senior class for “Junior’s Grill” at Ga Tech led to a softer analysis of hours of operation, adding a few healthy choices, a cookie oven and soft serve machine to double profits.Developed a quick, simple way to schedule the testing of large scale generators reducing power requirements below a cut-off level, saving thousands of dollars per month in electrical bills.

*C-130 wing life extension at Warner-Robbins, dramatically reducing the number of planes on the ground waiting for repair using job flow analysis

*Taguchi design of experiments for jet engine blades at Pratt-Whitney

*Drivematic Riveting Machine optimization for riveting wings on C-17s and MD80s for Boeing, matching skills with workers for improved efficiency and thus cost/time reduction (Two-Way ANOVA)

*Classified Army project (robotic ground troops)

*Classified Air Force project (JDAMs).

*Non-Linear Integer Goal Programming blending model for a kaolin company in Georgia to balance several factors from different sources.

Publications


From 1982-2007 Dr. Rick wrote a quarterly column in Decision Line, “In the Classroom,” that featured teaching tips, mainly about spreadsheet use for solving quantitative models. Rick has published articles in Interfaces, Operations Research, Decision Sciences, Decision Line, Foresight, Journal for Production and Inventory Management. His most recent refereed publications are:

*“How Spreadsheets Changed the World,” Hesse & Scerno, INTERFACES, April 2009.“Incorrect Nonlinear Trend Curves in Excel,” FORESIGHT, Vol 1, No. 3, Feb 2006, pages 39-43.

*Highly-acclaimed textbooks in Management Science include:

*Applied Management Science, Hesse & Woolsey, SRA, 1980

*Managerial Spreadsheet Modeling and Analysis, Richard D. Irwin, 1997.

*Currently his electronic text, LUMAT (Learning to Use Managerial Analysis Templates) has been successfully employed by over 1,800 students. This now includes over 30 “talking” templates in Statistics and 32 lectures using Camtasia Video Capture that students use to review lectures and spreadsheet examples.

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