New Student Orientation

For Undergraduate Students

Common Questions

We get asked a lot of questions before Orientation starts, so we gathered some of the most frequently asked questions by new students and their families.

Is New Student Orientation required for my student?

Yes. It is important that your student attend New Student Orientation so that they can become better acclimated to the campus. If for any reason they will not be able to attend part of Orientation, they must contact the Office of the Vice President of Student Affairs at (805) 493-3553 prior to August 23, 2011.

If my student requested to live on campus, will they receive their residence hall assignment and the name of their roommate(s) before they get to Orientation?

Yes. Residence Life completes the residence hall room/roommate assignment process early July. Your student will receive their assignment, the names of their roommates, and the roommates' contact information on their MYCLU portal mid July. We recommend that they contact their roommates before they arrive to introduce themselves and to talk about who is bringing what.

Where can my student find an on-campus job? What does my student do if they have Federal Work Study?

Your student can go to the Financial Aid website at and click on the "Student Employment" link in the Undergraduate drop-down menu.

How and when does my student get their books for class?

The bookstore will be open to allow students to purchase their books during New Student Orientation. They can also purchase books online beforehand at If they purchase books online, the bookstore will pull those books at the time of purchase, and have them ready for pickup when your student gets to campus.

How does my student get involved on campus and sign up for clubs and other involvement opportunities?

Our Involvement Fair will take place on September 14 from 10:00am to 2:00pm at Kingsmen Park in the center of campus. Coordinators of CLU's clubs and student organizations will be present to tell all students about their organizations. In addition, your student can get information about Intramural Sports and other involvement opportunities. Have them also check out the Student Leadership & Program's website Getting Involved.

When will my student get their mailbox number and on-campus address? What if we want to mail items to campus prior to my student's arrival?

Most students will receive their mailbox numbers and combinations in their check-in packet during Orientation. Your student's address on campus will be:

101 Memorial Parkway
Campus Box #______
Thousand Oaks, CA 91360

What happens if I were to arrive late?

If you are to arrive late on either day (Friday and or Saturday) please locate the information tent. The information tent will be located in front of the flag pole on memorial and you will be able to check-in and pick up your orientation packet.

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